Installing Gifted Oculus Apps
Redeeming & Installing Gifted Oculus Apps
Items you will need to redeem & install gifted apps on Oculus:
Oculus account log in info
A PC that can access Facebook, Protonmail, Outlook, Oculus websites
Clinic
Email Server
Password
Step 1: Ensure that Software Asset Management (SAM) has actually purchased the app(s) for the specific clinic that requested it.
Go on Service Now & enter the ticket number for the app request.
Check to see that the ticket was marked as Closed / Complete.
Once you have confirmed that the app was purchased for the specific clinic’s Oculus account, proceed to Step 2.
Step 2: Log onto Facebook & the Oculus website using the clinic’s Oculus account.
Go on the Facebook website & log in using the clinic’s Oculus account log in information.
Then, log into the Oculus website via Facebook.
Ensure that this is the account that requested the certain app & is receiving it.
Step 3: Log onto the clinic Oculus account email inbox (Protonmail / Outlook).
Go on Protonmail or Outlook to log onto the email tied to the clinic’s Oculus account (see the log in info above).
Make sure that you open the Protonmail website for all of the PM&R clinics’ emails, besides Cityville. For the Cityville email, you will open the Outlook website.
** This may change to become standardized in the future.
Also make sure that you use the exact email addresses as listen above. Some email addresses have 5’s in place of the ‘s’ in Children’s.
Step 4: Find the email with the gifted app.
Locate the email containing the gifted app in the inbox.
It should look like this:
Click on ‘Redeem Gift’. It should take you to the Oculus website.
The code should auto-populate when you click on “Redeem gift” on the app’s page. Ensure that the auto-populated code matches the code in the email.
Once you click Redeem, a message should pop up saying “Added to VR Library”.
It is then ready for the clinic to install on their headset.
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